Submit a ticket : AIAG/Plexus e-Learning Help

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PLEASE NOTE: This form is to submit support requests related to training and exams accessed through the AIAG website. If you need help with logging into your AIAG account, purchasing a product, or you cannot access a purchased product, please contact AIAG Customer Service.

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<div class="control-group ticket_section">
                     <label class=" required control-label cf_aiag_issue_type_1899026-label " for="helpdesk_ticket_cf_aiag_issue_type_1899026">Nature of Inquiry</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_aiag_issue_type_1899026]" id="helpdesk_ticket_custom_field_cf_aiag_issue_type_1899026"><option value="">...</option>
<option data-id="69000921916" value="Access to Training/Exam">Access to Training/Exam</option>
<option data-id="69000921917" value="Remote Proctor">Remote Proctor</option>
<option data-id="69000921918" value="Results and Certificates">Results and Certificates</option>
<option data-id="69000921919" value="Website Errors or Technical Problems">Website Errors or Technical Problems</option>
<option data-id="69000921920" value="Content/Translation Issues">Content/Translation Issues</option></select>
            </div> 
                  </div>

<div class="control-group ticket_section">
                     <label class=" required control-label cf_iaqg_issue_type_1899026-label " for="helpdesk_ticket_cf_iaqg_issue_type_1899026">Nature of Inquiry</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_iaqg_issue_type_1899026]" id="helpdesk_ticket_custom_field_cf_iaqg_issue_type_1899026"><option value="">...</option>
<option data-id="69000921937" value="Inquiring about Qualification Programs">Inquiring about Qualification Programs</option>
<option data-id="69000921938" value="Creating an Account">Creating an Account</option>
<option data-id="69000921939" value="Making a Purchase">Making a Purchase</option>
<option data-id="69000921940" value="Scheduling for an AATT Session">Scheduling for an AATT Session</option>
<option data-id="69000921941" value="Completing Online Training/Exams">Completing Online Training/Exams</option>
<option data-id="69000921942" value="Using Remote Proctor">Using Remote Proctor</option>
<option data-id="69000921943" value="Inquiring about Exam Results">Inquiring about Exam Results</option>
<option data-id="69000921944" value="Content/Translation Issues">Content/Translation Issues</option>
<option data-id="69000921945" value="Other Technical Support Issues">Other Technical Support Issues</option></select>
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class=" required control-label cf_iaqg_scheme_role_1899026-label " for="helpdesk_ticket_cf_iaqg_scheme_role_1899026">Role in the IAQG Scheme</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_iaqg_scheme_role_1899026]" id="helpdesk_ticket_custom_field_cf_iaqg_scheme_role_1899026"><option value="">...</option>
<option data-id="69001045587" value="CB Auditor">CB Auditor</option>
<option data-id="69001045588" value="OP Assessor">OP Assessor</option>
<option data-id="69001045589" value="IAQG Member Company">IAQG Member Company</option>
<option data-id="69001045590" value="Certified Organization">Certified Organization</option>
<option data-id="69001045600" value="Training Provider">Training Provider</option>
<option data-id="69001045591" value="Other">Other</option></select>
            </div> 
                  </div>

<div class="control-group ticket_section">
                     <label class=" required control-label cf_iatf_issue_type_1899026-label " for="helpdesk_ticket_cf_iatf_issue_type_1899026">Nature of Inquiry</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_iatf_issue_type_1899026]" id="helpdesk_ticket_custom_field_cf_iatf_issue_type_1899026"><option value="">...</option>
<option data-id="69000921908" value="ADP Account Reactivation">ADP Account Reactivation</option>
<option data-id="69000921909" value="ADP Account Access/Login">ADP Account Access/Login</option>
<option data-id="69000921910" value="ADP Content/Translation Issues">ADP Content/Translation Issues</option>
<option data-id="69000921911" value="ADP Finance/Billing Issues">ADP Finance/Billing Issues</option>
<option data-id="69000921912" value="ADP Proctored Session Issues">ADP Proctored Session Issues</option>
<option data-id="69000921913" value="ADP General Technical Support">ADP General Technical Support</option>
<option data-id="69000921914" value="CPD Tracker Issues">CPD Tracker Issues</option>
<option data-id="69000921915" value="Pilot-Related Issues">Pilot-Related Issues</option></select>
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class=" required control-label cf_iatf_scheme_role_1899026-label " for="helpdesk_ticket_cf_iatf_scheme_role_1899026">Role in the IATF Scheme</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_iatf_scheme_role_1899026]" id="helpdesk_ticket_custom_field_cf_iatf_scheme_role_1899026"><option value="">...</option>
<option data-id="69000921900" value="Auditor">Auditor</option>
<option data-id="69000921901" value="Non-Auditor">Non-Auditor</option>
<option data-id="69000921902" value="CB Administrator or Official">CB Administrator or Official</option>
<option data-id="69000921903" value="TO Administrator or Official">TO Administrator or Official</option>
<option data-id="69000921904" value="OO Administrator or Official">OO Administrator or Official</option>
<option data-id="69000921905" value="Proctored Venue Administrator or Proctor">Proctored Venue Administrator or Proctor</option>
<option data-id="69000921906" value="Other">Other</option></select>
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label cf_adp_identifying_number_auditor_number_1899026-label " for="helpdesk_ticket_cf_adp_identifying_number_auditor_number_1899026">ADP Identifying Number (Auditor Number)</label>
            <div class="controls   ">
              <input class="  text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_adp_identifying_number_auditor_number_1899026]" id="helpdesk_ticket_custom_field_cf_adp_identifying_number_auditor_number_1899026" />
            </div> 
                  </div>

<div class="control-group ticket_section">
                     <label class=" required control-label cf_plexus_issue_type_1899026-label " for="helpdesk_ticket_cf_plexus_issue_type_1899026">Nature of Inquiry</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_plexus_issue_type_1899026]" id="helpdesk_ticket_custom_field_cf_plexus_issue_type_1899026"><option value="">...</option>
<option data-id="69000921923" value="Creating/Accessing an Account">Creating/Accessing an Account</option>
<option data-id="69000921924" value="Requesting a Quote">Requesting a Quote</option>
<option data-id="69000921925" value="Completing an Online Purchase">Completing an Online Purchase</option>
<option data-id="69000921926" value="Using a Redemption Code">Using a Redemption Code</option>
<option data-id="69000921927" value="Attending a Live Virtual Event (Webinar or Seminar)">Attending a Live Virtual Event (Webinar or Seminar)</option>
<option data-id="69000977173" value="Attending an In-Person Training Event">Attending an In-Person Training Event</option>
<option data-id="69000921928" value="Accessing Online Training &amp; Exams">Accessing Online Training &amp; Exams</option>
<option data-id="69000977174" value="Accessing Training/Examination Certificates">Accessing Training/Examination Certificates</option>
<option data-id="69000921929" value="Accessing e-Docs">Accessing e-Docs</option>
<option data-id="69000921930" value="Taking Online Exams using Remote Proctor">Taking Online Exams using Remote Proctor</option>
<option data-id="69000921931" value="Content/Translation Issues">Content/Translation Issues</option>
<option data-id="69000921932" value="Other Technical Support Issues">Other Technical Support Issues</option>
<option data-id="69000921933" value="Other Sales-related Inquiries">Other Sales-related Inquiries</option></select>
            </div> 
                  </div>

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